”Your activation request was denied for the following reason: 7189”

Error: Your activation request was denied for the following reason: Client activation is not allowed.

In contrast to the error received when trying to activate a Node-Lock license using the Lumerical FlexNet License Manager utility discussed here, attempting to activate a Floating license using the product Configure license utility will result in a similar error message indicated here.

Floating licenses can be activated using the FlexNet License Manager, as outlined in the instructions in our Knowledge Base:



Are you running the latest version of Lumerical software. I ran into trouble with License manager issues recently and they disappeared once I installed the latest version.


@vivek brings up a good point, also noted under this post; product releases as of 2016a has the updated license configuration utility allowing for access to both node lock and floating licenses.

The FlexNet License Manager utility v1.2.0+ is required for activating and serving floating licenses. As of the 2016a release, FlexNet LM v1.5.x and v1.6.x are available for the supported OS platforms.