Untrusted Activation Key


#1

I cannot access lumerical because it says my activation key is untrusted. I tried restarting the license manager but that did not work. I am not sure what to do next.

Thanks,
Zack


#2

Was there any changes or upgrades done to the machine where the license is activated? Please refer to this article on our KB on protecting your license:
https://kb.lumerical.com/en/index.html?installation_and_setup_protecting-trusted-storage-lic.html