Trial license error

license

#1

Hey,
I am using a 30 day evaluation license. I activate the license. But when I am trying to open the FDTD.exe this window pops up,

I checked my internet connection and it’s OK.
What should I do?
Thanks.


31天试用版问题,需要怎么处理
#2

@arnabeee10,

Please send and email attaching this error and the license information from the email you received from Lumerical for your Trial license to install@lumerical.com. License information would be similar to the one below:

  • Primary contact: User Name at Account
  • Product: FDTD Solutions - Academic License, Quota: 1
  • Start date: May 01, 2017
  • End date*: May 31, 2017
  • Activation code: ABCD-1234