Trial license error



I am using a 30 day evaluation license. I activate the license. But when I am trying to open the FDTD.exe this window pops up,

I checked my internet connection and it’s OK.
What should I do?



Please send and email attaching this error and the license information from the email you received from Lumerical for your Trial license to License information would be similar to the one below:

  • Primary contact: User Name at Account
  • Product: FDTD Solutions - Academic License, Quota: 1
  • Start date: May 01, 2017
  • End date*: May 31, 2017
  • Activation code: ABCD-1234