Temp monitor visualizer not working in newest release

I just installed the new release 2020a r3, but the temperature monitor’s temperature visualizer does not appear to be working properly. I can attach the screenshot of what I got, but forgot how to do that.

Regards,

Chuan

Dear Chuan,

Thank you for reaching out to us.

There doesn’t seem to be any issues with this visualizer in the latest release. To further investigate this, could you please share the simulation file and describe the problem you are facing? Also, what is the operating system you are using?

Kind regards

Hi,
Thanks for getting back to me.
Since no one reported this problem, I reinstalled 2020a r3, but the problem persists. My operating system is Windows 10. BTW, when I use the earlier version of Lumerical, 2019b r6, the temperature visualizer is fine.

I’m attaching the file for you review.

Regards,

Chuan

Dear Chuan,

Thank you for the information. The file however, has not been attached. If the size is too large you might need to save it in layout mode.

Kind regards