Lumerical in Linux: issue on display of figure

Hi all,

I’m a master student at a research institute who recently installed FDTD Solutions in their computer cluster, which has the OS Devian (Linux). My laptop is windows and I need to make desktop remote connection via VNC to run the software. However, in this VNC, lumerical does not display any figures. Neither can I save them to jpeg as the image is in blank. Any kind of monitor is not visualized. This also affects the material properties when I want to make a fit of a dielectric function.

I would appreciate any help in this issue. Thank you very much.

Best regards,

Gabriel

Hello Gabriel,
As per the issue regarding exporting images are blank, can you please follow the steps as shown in the article on our KX page.


I hope this resolve above issue.