At Lumerical, our goal is to ensure you receive the best possible experience when using our products and services. Our mission is for you to view Lumerical as a valued partner by focusing on helping you achieve your goals and objectives.
We recently sent out an email which gives you an opportunity to share your feedback on how we are doing and where we could do better. The feedback you provide will be used to launch an ongoing customer experience initiative that focuses on improving our solutions for you. After providing your comments and suggestions you will receive timely updates on how we are addressing the feedback that has been provided.
The questions will only take a few minutes to complete.
If you have not received this email and would like to have an impact on how we can provide you a better experience with our products and services, please reach out to me directly and I’ll resend it to you.
Thank you in advance for your participation. It is greatly appreciated!
Senior Manager, Customer Experience
Lumerical Solutions, Inc.