Deactivation Failed with code 12-


#1

I am trying to transfer my trial license to another PC. I’m getting the following message when attempting to deactivate:
After this, the status of license is being shown as “Unknown,disabled”. Does this mean that it has been deactivated?


How to transfer Node-Lock license to a different machine
#2

The Trusted storage files might have been damaged during the deactivation process, please send us an email at install@lumerical.com for further instructions.